Professional, responsive, and they were in and out in a day. The roof looks terrific. The warranty is good. And they are very reasonably priced. Great experience with this company. I am happy that my wife and I went through servicemagic, because I would probably not have thought of checking out contractors in Manchester, when I live in Nashua , but I received two contractors off servicemagic and two locally on my own (checking references), both off servicemagic were very reasonably priced, but I liked Pyramids options better. Out of the other two local ones 1 was outrageously priced the other was a no show on the estimate. Pyramid A+ !